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Waifs interactive infographic

Goals and Objectives

The design an interactive infographic that explains to international students and other stakeholders the step-by-step process for applying for a student visa and guides them through the school's enrollment process.

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Challenge

The challenge is to understand Waifs' users' responses to the enrollment process, identify pain points, and propose solutions to improve their experiences.

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Process

For the initial user research, I conducted guerrilla usability testing to identify current problems. During the synthesis phase, I used affinity mapping to analyze pain points and determine priorities.

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